Privacy Policy
Overview
Defined Detailing respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect the information you provide when using our website or booking services.
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Information We Collect
When you book a service or contact us through our website, we may collect personal information such as your name, email address, phone number, service address, vehicle information, and payment details. This information is provided voluntarily when you complete a booking form, contact form, or payment.
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How We Use Your Information
The information we collect is used to provide and manage our services. This may include scheduling appointments, communicating about your booking, processing payments, and improving our services. We may also use your contact information to send appointment confirmations, updates, or responses to inquiries.
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Payment Information
Payments are processed through secure third-party payment providers. We do not store or have direct access to your full payment card information.
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Sharing of Information
We do not sell, rent, or trade your personal information. Information may only be shared with trusted service providers when necessary to operate our website, process payments, or provide services.
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Website Data & Cookies
Our website platform may use cookies or similar technologies to improve website functionality and analyze site traffic. These tools help us understand how visitors use the site so we can improve the experience.
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Data Security
We take reasonable steps to protect your personal information and keep it secure. However, no online system can guarantee complete security.
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Your Privacy Choices
You may contact us at any time to request updates or removal of your personal information from our records, where legally permitted.
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Changes to This Policy
This privacy policy may be updated occasionally to reflect changes in our services or legal requirements.
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Contact
If you have questions about this privacy policy, please contact us through the contact information provided on our website.